FAQ - Frequently Asked Questions
At Chemicals Limited, we want to ensure you have all the information you need about our products and services. Below are answers to some of the most frequently asked questions.
1. What is SSD chemical solution, and how does it work?
SSD chemical solution is a specialized cleaning agent designed to restore defaced, stained, or blackened banknotes to their original condition. It works by dissolving impurities and stains without damaging the integrity of the currency paper. It is safe when used according to instructions and provides optimal cleaning results.
2. Who can benefit from your SSD chemical solutions?
Our SSD chemical solutions are ideal for financial institutions, currency exchange services, cash-in-transit companies, and independent restoration businesses. These products are widely used by companies handling large amounts of damaged or soiled currency.
3. What types of SSD cleaning machines do you offer?
We offer a variety of SSD cleaning machines, from compact models for small-scale operations to industrial-grade machines suitable for high-volume processing. Each machine features advanced technology for precise and efficient cleaning.
4. Can I buy SSD chemical solutions in bulk?
Yes, we offer wholesale packages for clients needing large quantities of SSD chemicals. We tailor our pricing and packaging to meet the needs of businesses handling significant volumes of currency restoration.
5. Do you provide installation and training for your SSD cleaning machines?
Yes, we offer on-site installation and training to ensure your team can efficiently operate our machines. Our technical support team is also available for troubleshooting and maintenance guidance.
6. Is shipping available internationally?
Yes, we provide global shipping and have extensive experience delivering to various countries. We ensure safe packaging and proper documentation to guarantee smooth customs clearance and timely delivery.
7. How do I place an order with Chemicals Limited?
To place an order, simply contact us via phone or email. Our sales team will assist you with product selection, pricing, and shipping arrangements to ensure you get what you need as efficiently as possible.
8. What payment methods do you accept?
We accept bank transfers, credit cards, and other secure payment methods. For large wholesale orders, we also offer flexible payment arrangements upon request.
9. What is your return policy?
For chemicals and machines, returns and exchanges are accepted within 30 days, provided the products are unused and in their original packaging. In case of any product defects, we offer free replacements or repairs.
10. How can I contact your support team?
You can reach our customer support team via phone or email during business hours. We are committed to providing prompt assistance and resolving any issues you encounter with our products or services.
If you have further questions, feel free to contact us. At Chemicals Limited, we are here to help and ensure your experience with us exceeds your expectations.
ADDRESS: 193 Southport Road, Scarisbrick, Southport, Merseyside, PR8 5LE, United Kingdom
EMAIL: info@ssdchemicalslimited.com
PHONE: +0000000